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Lynne O’Brien, director of academic technology and instructional services at Duke University, said the “rapid uptake” of MOOCs had taken many people by surprise. As she put it, “These courses don’t seem to fit anything of the model that we have for how to do online education well.” She’s been hearing from instructors that “the process of preparing courses for this environment made them rethink” how they teach their on-campus courses. “Faculty have said it’s a huge amount of work but that it’s also a wonderful opportunity,” she said.