Miscommunication or Mismanagement? (Part 2 of The Urbana Free Library Saga)

In the interviews that [Library Director Deb] Lissak gave Friday afternoon, the words “misunderstanding,” “miscommunication,” and “communication errors” were used repeatedly. Whose misunderstanding? Whose miscommunication? Whose communication errors?

http://smilepolitely.com/culture/miscommunication_or_mismanagement/

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