Are We Trying Too Hard? Remember Department Stores?

Remember Department Stores? Stephen Abrams Asks Remember department stores? They tried to be everything to everyone. He also asks: "Do libraries try to be everything for everyone? Are we too diverse and unspecialized? Can we build a community presence that engages people in a positioning of libraries that isn't overly homogenized? What positioning do you want for your library brand? Who do we want to excite?"

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