Oh Happy Day!

Well, I totally blew an easy reference question yesterday because I reacted to the hurried tone in the patron's voice and felt I should respond in a hurried manner searching the catalog. Much to my chagrine, I handed over a couple of possibilities KNOWING they weren't exactly what was needed. So, after the patron left the desk, I re-did the search using a slightly different approach and found EXACTLY what I knew would answer the question.

By the time I got the items off the reference shelf, the person was gone and I schlepped back to the desk feeling like a heel. Hopefully this AM I made up for that snafu by helping someone else out with a really difficult question. We took our time, tried some different strategies and came up with useful information. He felt good, I felt good...it was all good.

In two weeks I am to become the de facto expert on several databases - my own inclination. In four weeks I'll get to do some hands-on demonstration of the DBs for faculty. Two reasons for this: 1)there is overlap in coverage and some are better than others for finding business-related "stuff", 2) it's totally a networking opportunity! We'll get to serve refreshments, have some interaction, and get some feedback. (I feel like I'm the only one that gets a charge out of this.)

Something else I found today: This article from govhealthit.com announces that legislation mandating the creation of an electronic health record will probably be forthcoming for federal employees enrolled in the Federal Employee Health Benefits Program (FEHB). Aside from the massive amount of funding from both insurance companies and medical providers needed to pull something like this off in five years (that's the goal), aren't there also data migration issues, privacy, and such? It does seem that FEHB is often on the bleeding edge of progress when it comes to trying on new ideas. Perhaps it really doesn't matter that all that information will be floating around in the ether? I would hope that the recent spate of data security fiascoes(sp?) is a primary concern.

It seems that there will be several versions of this legislation going around. This is going to be interesting.

Comments

Welcome to the assoc. of harried librarians

Please don't feel too guilty. It's a universal experience among librarians to sometimes misjudge the time scale and what's wanted. It's also pretty universal to continue searching even after the patron goes away (leaving no contact) and THEN find what looks like the best answer.Best of luck with your demo, sounds like a good opportunity!

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