Freegov pointed the way to an OMB Watch report [PDF] that highlights "a critical gap in online access to vital government information." In an examination of Google, Yahoo, Microsoft Live and Ask and the search function provided by USA.gov, they confirmed that many of these searches miss critical information simply because of the manner in which the government agency has published the information.
• A search for “New York radiation” does not find basic FEMA and DHS information about
current conditions and monitoring.
• A search to help grandparents with a question about visitation of their grandchildren in any
search engine does not turn up an article of the same title located on the Web site of the
Administration for Children & Families.
They have several recommendations for the federal government. Each of these would encourage
greater accessibility of government information by making it more searchable.