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"A librarian will soon be available any time of day or night to answer questions and guide people to the information they need, thanks to a $120,000 federal grant last week to statewide libraries for a virtual reference librarian service."
"Via live chats on the Internet, patrons can ask questions and a professional librarian can lead the way to answers, said Susan Simmons, Mamie Doud Eisenhower Public Library reference librarian and acting library director. The 24-hour, 7-day-per-week system is expected to debut Sept. 1, said Brenda Bailey-Hainer, project manager and director of networking and resource sharing for the Colorado State Library." (from The Daily Camera via Utah and National Public Library News)