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I just finished reading the article by Thomas regarding the small hardware store and talking to a real librarian, and it reminded me of an article that appeared in E-Content about live reference service via chat, using Live Person.
\"To increase users\' communication options, Lippincott Library added online chat to its reference service in September 1999. Now, in addition to contacting Lippincott by phone, email, fax, or (dare we suggest it) coming to the Library in person, students, faculty, and staff can ask questions through chat and get an immediate response.\"
I was busy Saturday, so my wife went to the hardware store for me. She was going to get this special wrench I needed but couldn\'t name, so I described it for her. She went to one of those mega stores, you know, a Barnes and Noble for tools. She came back and said, they didn\'t have the wrench I wanted- or at least the kid who tried to help didn\'t think so. She guessed that I would have to go to a REAL HARDWARE STORE. Unfortunately the REAL Hardware Store in our neighborhood closed down and the only other one in town is all the way across town.
A real hardware store has more than just tools and hardware, of course. It is a source of expertise and advice on all those household projects that we weekend warriors attempt. They don\'t have unknowledgeble clerks with Metallica t-shirts that know more about MP-3s than socket sets. They have people who can help you with getting that plumbing project right or finding the right size carriage bolt. That type of hardware store seems to be quickly fading as the mega stores take over and few will mind when they get amazonned, I would guess. -- Read More
Halifax County and Bedford, Nova Scotia basically cut out librarians all together from the junior high libraries. They wiped out about 200 positions total, including five circuit teacher-librarian positions and 35 library assistants. James B. Casey had some good thoughts and questions on this issue. He wrote:
School Librarians everywhere should take heed. And so should Public,
Academic and Special Librarians. If the Public Education Establishment
can marginalize, minimize and neutralize their own commitment to provide
Library Service in support of K-8 Education, who will pick up the tab?
Who will be unscathed? -- Read More
Deseret News has this article about a new library in Egypt that has it all....except books.
\"Surrounded by a reflecting waterpool, the library has 17 elevators, self-cleaning windows and a safety system so advanced it can extinguish fires without leaving so much as a drop of water on a rare text.
The library is short on one crucial element. Books.\" -- Read More
There is a new web site where people can order fonts based on the handwritings of serial killers. The person who runs the site says he got the fonts from libraries. See the article from conoe.ca
\"Mahaffy said the site, www.killerfonts.com, is glorifying murderers such as Charles Manson, cannibal Jeffrey Dahmer, assassin Lee Harvey Oswald, Gainesville Ripper Danny Rolling and Sirhan Sirhan.
\"This is morbid and an insult to victims worldwide,\" she said.
The site, based in Los Angeles, claims to have gleaned the signatures from libraries, court materials and public documents.\" -- Read More
Excite News has a report on a huge donation to the Northwest Territories\' library system. Gates more than doubled the Northwest Territories\' entire budget for public libraries. The N.W.T.\'s total yearly budget for libraries is about $250,000 and he donated over $323,000. Still a small budget, but that\'ll get\'m a few new computers, eh?
\"What would happen if someone donated 15,000 books to Gilbert\'s library and nearly all of them had the same title?
Librarians are finding out the hard way this week as they sort through a loading dock full of books that arrived as part of a Cracker Barrel restaurants promotion. \" -- Read More
This Story from Florida shows that planning is the second most important thing when building a new library.
\"The research and cultural heritage center was expected to open by early 2001 but will not do so until as late as March 2002. Construction has been pushed back as county officials grapple with the potential of $2.5 million in cost overruns because of problems with the design of the library. \" -- Read More
\"As circulation figures slide at Toronto\'s 98 library branches, critics complain that they\'re stuffy, outmoded and insensitive to T.O.\'s multicultural makeup. And now, far-seeing supporters of publicly supported reading are calling for big changes. \" -- Read More
on Giles writes:My colleague Jon Crossno
and I have recently published an article on our Library\'s
email alert service (University of Texas Southwestern
Medical Center at Dallas.) It\'s a weekly service that
alerts our users to new Library resouces and
biomedical sites and news on the Web. It\'s not just a
rehash of our printed newsletter.
\"Promoting the Library by E-Mail Alert Service\" was
published in the April/May 2000 issue of MLS: Marketing
Library Services, pgs.4-6. It\'s also online at Infotoday.com -- Read More