The ‘Starbucks effect’ and the changing role of our libraries

“Thirty years ago people primarily came in and checked books out and left,” she said. “Now we have a whole lot of people coming in who want a comfy chair and a place to do their reading.” Patrons today, she said, look at the physical library more like a “third place” outside of home or office, where they can do work, ask for assistance, use wi-fi or computers: “It’s the Starbucks effect.”

http://blogs.kcrw.com/whichwayla/2014/01/the-starbucks-effect-and-the-changing-role-of-our-libraries